Installing Software Can I install software on my school-issued device myself?No, school-issued devices are managed by the IT department, and only software approved and specified by the school can be installed. This ensures compliance with school policies and security standards. How do I request the installation of new software?You can request the installation of new software by submitting a ticket to the IT helpdesk. Please provide details about the software you need, including the purpose and any specific requirements. Why can't I install software on my own?To maintain consistency, security, and compliance with school policies, only the IT department is authorized to install software on school-issued devices. This helps prevent conflicts, ensure proper licensing, and minimize security risks. How long does it take for requested software to be installed?The time it takes to install requested software can vary depending on factors such as licensing, compatibility, and workload. The IT department will strive to fulfil requests in a timely manner and will communicate any delays if they arise. Can I install software updates on my own?Generally, software updates are managed centrally by the IT department to ensure consistency and security across all devices. Please refrain from installing updates yourself to avoid potential conflicts or security vulnerabilities. What if I need temporary access to software for a specific project?If you require access to software temporarily for a specific project or assignment, please reach out to the IT helpdesk to discuss your needs. The IT team will assess the request and help or alternatives if feasible. I found free software online that I think would be useful for my studies. Can I install it?We appreciate your initiative, but installing software not approved by the school poses risks to security and may violate licensing agreements. Please refrain from installing any software not provided or approved by the IT department. What should I do if I encounter issues with installed software?If you encounter any issues with installed software, please submit a ticket to the IT helpdesk detailing the problem. Our support team will assist you in resolving the issue promptly. Can I install personal software on my school-issued device outside of school hours?School-issued devices are meant for educational purposes and should only have software approved by the school installed on them, regardless of the time of day. Personal software installations are not permitted. What happens if I violate the software installation policy?Violating the software installation policy may result in disciplinary action and could compromise the security and functionality of your device. Please adhere to school policies to maintain the integrity of the school's IT infrastructure.