My Account is Locked
Why is my account locked?
Your account may be locked due to multiple failed login attempts, security reasons, or suspicion of unauthorized access. Locking accounts helps protect sensitive information and prevent potential security breaches.
How do I know if my account is locked?
You may receive a notification on your device indicating that your account has been locked. Additionally, you may be unable to log in to your account or access certain resources.
What should I do if my account is locked?
If your account is locked, please visit the IT department in person for assistance.
Can I unlock my account remotely?
For security reasons, account unlocking typically requires physical verification of your identity. Therefore, you will need to visit the IT department in person to unlock your account.
How long does it take to unlock my account?
The time it takes to unlock your account may vary depending on the verification process and workload of the IT department. We will strive to resolve the issue as quickly as possible to minimize disruption to your work.
Can I prevent my account from being locked in the future?
To prevent your account from being locked, ensure that you use strong, unique passwords, avoid sharing your login credentials with others, and refrain from attempting to access unauthorized resources. Additionally, promptly report any suspicious activity related to your account to the IT department.